May 22, 2013, marked the one-year anniversary of the University Medical Center of Princeton at Plainsboro (UMCPP). We are proud to share accolades we have received since its opening.
In 2013, patients discharged from UMCPP reported higher levels of satisfaction than ever in our history—we are now in the 99th percentile of our New Jersey peer group and just shy of the 90th percentile for all reporting hospitals in the country.(1)
Princeton HealthCare System (PHCS) physicians now rank in the 99th percentile in the state and 92nd percentile in the country for overall patient satisfaction.(1)
More physicians joined PHCS Medical Staff this year than in any year in the past.
The number of inpatients PHCS served this year is 6% higher than last year. New Jersey hospitals experienced an average decrease of 2%.
UMCPP’s emergency service volume increased 17% over last year, the highest increase in our history.
A greater number of volunteers registered at PHCS than in any prior year.
The New Jersey Hospital Association asked PHCS to teach other hospitals in the state how to avoid patient falls and avoid pressure ulcers—of which we had no occurrences this year.(2)
September 2012, PHCS was designated by The Joint Commission as a Top Performer for Key Quality Measures® for 2011, the most recent year for which the recognition was available.(3)
UMCPP received an “A” in patient safety, quality of care, and affordability from the Leapfrog Group.(4)
UMCPP has the lowest readmission rate of any hospital in New Jersey.(5)
UMCPP is among 5% of the hospitals in the country (4,973) to achieve Magnet® status, the highest institutional recognition available for nursing excellence and innovations in professional nursing practice and superior patient care.(6)
The Association of New Jersey Planning Officials awarded the PHCS health campus the 2013 Achievement in Planning Award, recognizing its campus concept as visionary and its implementation as reflecting a commitment to excellence in redevelopment.(7)
The American Council of Engineering Companies awarded UMCPP the 2013 National Engineering Design Excellence Award.(8)
UMCPP has been visited by teams from 14 countries interested in learning about our hospital. The Singapore government came to visit after a group from their Department of Health evaluated most new hospitals in the United States and identified UMCPP as best in breed.
Becker’s Hospital Review placed UMCPP on this year’s 100 Great Hospitals in America list—out of 4,973 hospitals.(9)
Article as seen in Foundation News Fall 2013.
References
- Patient satisfaction scores reported by Press Ganey, the leader in helping more than 10,000 healthcare clients nationwide create continuous, sustainable improvement in patient experience.
- The New Jersey Hospital Association is one of the largest and most influential healthcare organizations in NJ, representing more than 400 healthcare organizations across the state. The NJHA provides leadership in advocacy, policy analysis, quality, financial date, education and community outreach.
- The Joint Commission is the leading accreditor of healthcare organizations in America. PHCS, one of just 14 hospitals in New Jersey to earn the Top Performer designation, was recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care. PHCS was recognized for its achievement in the following areas: heart attack, heart failure, pneumonia, and surgical care.
- The Leapfrog Group is an independent national nonprofit organization that uses the collective leverage of large purchasers of health care to initiate breakthrough improvements in the safety, quality and affordability of health care. Calculated under the guidance of The Leapfrog Group's nine-member Blue Ribbon Expert Panel, the Hospital Safety Score uses 26 measures of publicly available hospital safety data to produce a single score representing a hospital's overall capacity to keep patients safe from infections, injuries, and medical and medication errors.The Hospital Safety Score is the only hospital safety rating to be peer-reviewed in the Journal of Patient Safety.
- NJ pooled rate and ranking based on Healthcare Quality Strategies Initiative data April - September 2012, released March 2013. This number is for Medicare patients only.
- The American Nurses Credentialing Center (ANCC), a subsidiary of the American Nurses Association, developed the Magnet Recognition Program® to acknowledge superior patient care, nursing excellence and innovations in professional nursing practice. UMCPP is one of 395 Magnet-recognized organizations, representing less than 5 percent of hospitals nationwide.
- The New Jersey Planning Officials is the association of New Jersey's planning boards and zoning boards of adjustment. The NJPO has an annual membership of more than 740 municipal and county planning boards with a solid core of professional members who include planners, attorneys, engineers, architects and others.
- The American Council of Engineering Companies is a large, national federation representing 51 state and regional councils of America's engineering industry and the hundreds of thousands of individuals they employee. The Engineering Excellence Awards program recognizes private sector engineering and land surveying design projects that stand out based on quality, complexity, innovation and client satisfaction.
- The 100 Great Hospitals list is published annually by Becker's Hospital Review and includes some of the nation's best-known and well-respected hospitals. Becker's Hospital Review, a magazine and website that provides news coverage geared toward hospitals and health system, reviews hospital rankings by U.S. News & World Report, Truven Health Analytics' 100 Top Hospitals, HealthGrades, Magnet® Recognition by the American Nurses Credentialing Center, the Studer Group and Malcolm Baldrige National Quality Awards. In selecting UMCPP for the 100 Great Hospitals list, Becker's Hospital Review cited the hospital's new state-of-the-art campus in Plainsboro; the hospital's arrangement into distinct centers of care; its Magnet® status, the highest institutional recognition for nursing excellence; and partnerships with The Children's Hospital of Philadelphia (CHOP) for enhanced pediatric services and Penn Medicine for advanced maternal-fetal services for high-risk pregnancies.